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Aid Disbursement & Refunds

How Financial Aid Is Disbursed

Fall and Spring Semesters

Summer Semesters

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Disbursement FAQs

My student account does not indicate any or all of the financial aid I am expecting... what should I do?

First, see our  checklist and our information about  unsatisfied requirements to make sure everything is ready to go.  Second, if an outside agency is paying your charges and they need to be billed, contact the outside agency and make sure they have notified Student Accounts. If you are expecting a scholarship other than those awarded by WVU, contact the scholarship provider to make sure the check has been sent to the Mountaineer Hub

I am expecting a refund from WVU for living expenses. When should I expect to receive it?

Assuming all financial aid requirements have been met, students whose financial aid exceeds their institutional charges usually receive a living expense refund during the first week of classes if they are signed up for direct deposit. 

Information on signing up for direct deposit and refunds can be found at .

I have a student loan. Is there anything I need to do?

Have you signed a loan agreement (master promissory note) electronically? First time federal direct student and parent loan borrowers must complete the promissory note at Federal Perkins Loan borrowers complete the Perkins Promissory note at

If you are a first time Direct Loan borrower, have you completed entrance counseling? Entrance counseling is also required before a Direct Student Loan (Subsidized, Unsubsidized, and/or Graduate PLUS) can be disbursed. Entrance counseling can be completed at

I am expecting money from a private loan. How do I find out if it has been received?

Private loan funds usually do not disburse to the institution until approximately two weeks after the certification is complete.  Please note loans certified in well before the start of the semester often do not disburse until closer to the start of the semester. 

Once loan funds are received, the refund process will begin if the loan is more than the student's institutional charges.

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