Unsatisfied requirements can cause financial aid delays, prevent students from receiving aid offers, and prevent aid from disbursing.
Students are notified via their MIX email on their WVU Portal if they have unsatisfied requirements.
Where Can I Find My Unsatisfied Requirements?
Students can view everything online. Please note that in addition to unsatisfied requirements available online, aid programs may have enrollment requirements that must be met for the aid to disburse.
- Go to your WVU Portal
- Enter your login information ( WVU username and password)
- Click on the "Financial Aid Information" button
- Select the appropriate award year
- Review unsatisfied requirements on the Home page
If one of your requirements is "Unsatisfied (Outstanding) Task(s)" you will be directed to the StudentForms website to complete these tasks. You will log in with your WVU username and password. If this is your first time, you must verify your first/last name, date of birth, and social security number. More information is available on the StudentForms Account webpage.
** Please note if you have a scholarship or private loan check made out to both you and the University, you must endorse the check before we can apply it to your student account. You will be contacted via your MIX email should we receive a check that needs endorsed by you.
What is Verification?
Visit our Verification webpage for details.
Where Can I Find Financial Aid Checklists?
Visit our Checklists webpage for financial aid checklists based on your level.
Are There Additional Requirements for My Federal Loan?
After accepting a federal loan, first-time borrowers must complete additional requirements before the loan will disburse:
What Prevents Financial Aid from Disbursing as Payment to My Student Account?
Here are the top questions to ask to determine why aid did not disburse:
- Did you complete a Free Application for Federal Student Aid (FAFSA) for this academic year?
- The FAFSA must be completed and submitted on the Federal Student Aid website every academic year you are interested in financial aid.
- Make sure the FAFSA was for the correct academic year. For example, Fall 2023, Spring 2024, and Summer 2024 are under the 2023-2024 FAFSA.
- See our Applying for Aid webpage for more information.
- Did you accept your financial aid?
- Are you a first-time federal loan borrower?
- There are additional requirements that must be completed depending on the type of loan. See "Are There Additional Requirements for My Federal Loan?".
- Are you interested in a PLUS Loan or a private loan?
- PLUS and private loans are credit-based loans which require an application. See our Loans webpage for more information on application or additional requirements for disbursement based on loan type.
- Do you have any unsatisfied requirements?
- Do you have a check for a private loan or private scholarship that needs endorsed? If you have a scholarship or private loan check made out to both you and the University, you must endorse the check before we can apply it as payment. You will be contacted via your MIX email should we receive a check that needs endorsed by you.
- Are you maintaining satisfactory academic progress standards for financial aid eligibility?
- Are you meeting enrollment requirements?
- Different types of aid can have different enrollment requirements. Most loans require at least half-time enrollment. Most grants and scholarships require full-time enrollment. See Enrollment Standards for Financial Aid for more information.
- Are you repeating any courses this semester?
- Previously passed courses can only be repeated one time and still be eligible for aid and count toward your enrollment requirements for aid. Students repeating previously passed courses more than once may experience reduced eligibility for aid. See Enrollment Standards for Financial Aid for more information.
Are There Financial Aid Requirements for Graduation?
Visit our Exit Counseling webpage for more information on graduation requirements for federal loan borrowers.