Unsatisfied requirements on your account for financial aid can cause financial aid delays. They can prevent students from receiving financial aid offers or prevent aid from disbursing. Students are notified they have unsatisfied requirements via their student MIX email.
Where Can You Find Unsatisfied Requirements?
Students can view their unsatisfied requirements and instructions on how to satisfy those requirements online.
- Go to https://portal.wvu.edu
- Enter your login credentials (WVU master ID and password)
- Click on "Financial Aid Information"
- Click on "Eligibility"
- Select the appropriate aid year
- Review unsatisfied requirements under the "Student Requirements" tab
If one of your Unsatisfied Requirements is "Unsatisfied (Outstanding) Task(s)" you will be directed to wvu.verifymyfafsa.com to complete these tasks. You will log in with your WVU login credentials. If this is your first time logging in, you will be asked to verify your first/last name, date of birth, and social security number. More information is available on the Create Verify My FAFSA Account page.
** Please note if you have a scholarship or private loan check made out to both you and the University, you must endorse the check before we can apply it to your student account. You will be contacted via your student MIX email should we receive a check that needs endorsed by you.
What is Verification?
For information, visit our Verification page.
Financial Aid Checklists
Visit our Checklists page for financial aid checklists based on your level (undergraduate or graduate).
Are There Additional Requirements if You Have Accepted a Federal Loan?
After accepting a federal loan, first-time borrowers must complete additional requirements before the loan will disburse:
What Prevents Financial Aid from Disbursing to a Student's Account?
Here are the top questions to ask to determine why aid did not release to a student's account:
- Did you complete a Free Application for Federal Student Aid (FAFSA) for this academic year?
- The FAFSA needs completed at fafsa.ed.gov every academic year the student is interested in financial aid.
- Make sure the FAFSA was for the correct academic year. For example, Fall 2019, Spring 2020, and Summer 2020 are under the 2019-2020 FAFSA.
- See Applying for Aid for more information.
- Did you accept your financial aid award on STAR?
- Are you a first-time federal loan borrower?
- There are additional requirements that must be completed depending on the type of loan. See "Are There Additional Requirements if You Have Accepted a Loan?" for more information.
- Are you interesting in a PLUS Loan or a private loan?
- PLUS and private loans are credit-based loans which require an application. See our Loans page for more information on application or additional requirements for disbursement based on loan type.
- Do you have any unsatisfied requirements on your WVU Portal?
- Do you have a check for a private loan or private scholarship that needs endorsed? If you have a scholarship or private loan check made out to both you and the University, you must endorse the check before we can apply it to your student account. You will be contacted via your student MIX email should we receive a check that needs endorsed by you.
- Are you maintaining Satisfactory Academic Progress standards for financial aid eligibility?
- Are you meeting enrollment requirements?
- Different types of aid can have different enrollment requirements. Most loans require at least half-time enrollment for disbursement. Most grants and scholarships require full-time enrollment to disburse. See Enrollment Standards for Financial Aid for more information.
- Are you repeating any courses this term?
- Previously passed courses can only be repeated one time and still be eligible for aid and count toward your enrollment requirements for aid. Students repeating previously passed courses more than once may experience reduced eligibility for aid. See Enrollment Standards for Financial Aid for more information.
Are There Any Financial Aid Requirements for Graduation?
Visit our Exit Counseling page for more information on graduation requirements for loan borrowers.