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Accessing Your Student’s Account

A student must grant access to their records before WVU offices can disclose or discuss information regarding their accounts.  This includes discussing the student's account with parents. 

Information that is protected from disclosure pursuant to the Family Educational Rights and Privacy Act (FERPA), such as grades, financial aid details, and student account/billing information is maintained in a secure online environment.

A student may grant permission to a parent or guest to access this information and make payments through this portal.

This is an easy 4 step process:

  1. Account: Student must set up an account for the individual online.
  2. Access:   Student will determine what information they want their "proxy" to receive/access.
  3. Passphrase:   Student will create a word or short phrase the "proxy" will need if contacting or coming to one of our locations.
  4. Email:   Student can add the proxy's email address if they would like the proxy to receive billing email notifications.
You can find more information on the WVU Parent/Guest Portal site.